Refund policy

 

**Return Policy**

**Return Window**

We accept returns within 30 days of delivery. Requests submitted after 30 days will not be accepted.

**Item Condition**

All returned items must be unused and unopened in their original packaging. Items that show signs of use or have been opened are not eligible for return.

**Non-Returnable Items**

The following are not eligible for return under any circumstances:

- Any item labeled or sold as **B-Stock**

- Items returned outside the 30-day window

**Injection Molded Products — Important Notice**

Our enclosures and other injection molded products are manufactured using an industrial molding process. Minor surface imperfections — such as small flow lines, slight parting line marks, or subtle texture variations — are a natural and expected characteristic of this manufacturing method. These cosmetic variations do not affect the structural integrity or functionality of the product and are **not considered defects**. Returns will not be accepted on the basis of these natural manufacturing characteristics.

**Return Shipping**

Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.

**Refunds**

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

**No Free Exchanges**

We do not offer free exchanges. If you would like a different item, please return your eligible item for a refund and place a new order.

**California Residents**

Please note that while we honor our standard 30-day return policy, we do not extend additional return rights beyond what is stated here. Our policy applies uniformly to all customers. If you have questions about your rights as a California consumer, we encourage you to review the California Consumer Legal Remedies Act (CLRA) or consult an appropriate resource.

**Questions?**

For return inquiries, please contact us at [your contact email or link] before shipping any items back.